Kakao T Smart Call taxi refusal issues are one of the most frustrating experiences for foreigners in Korea.
Many riders don’t realize that taxi refusals are usually systemic, not personal — and that Kakao T Smart Call was designed to fix exactly this problem.
How Kakao T Smart Call Solves Taxi Refusal Problems in Korea
Korea is safe and convenient for transportation, but in busy districts or late-night hours, regular taxis may refuse rides — especially to foreign travelers, short distances, or crowded pick-up points.
Kakao T Smart Call solves this problem by letting you book a taxi directly through the app with priority assignment.
If you want a smooth, stress-free taxi experience in Korea, this guide covers how to install, request, and ride using Kakao T like a local.
Q: Why do taxis in Korea sometimes refuse foreign passengers?
A: Taxi refusals can happen due to communication issues, destination distance, or payment concerns, not always because the passenger is a foreigner.
Step-by-Step: Setting Up Kakao T
1. Download the App
Search “Kakao T” on App Store or Google Play.
Supports English, making it foreigner-friendly.
2. Sign In or Create Account
You can log in with Kakao account.
Tourists can create one using email or phone number.
3. Add a Payment Method (Optional but Recommended)
You can pay:
- In cash
- By card
- In-app payment (most convenient)
In-app payment helps reduce taxi refusal cases.
How to Request a Taxi with Kakao T
1. Set Destination
Enter your location + destination on the map.
Pin-drop accuracy helps drivers find you faster.
2. Choose “Smart Call”
This boosts matching priority, ideal for busy areas.
Often faster than a standard taxi request.
3. Confirm Vehicle Type
- Regular Taxi
- Deluxe (Black) Taxi
- Van (Group travel)
4. Track Driver in Real-Time
View arrival time, vehicle number, and driver info.
You can message the driver inside the app.
Tips to Avoid Refusals
Useful habits:
- Avoid boarding from roads — use taxi zones when possible
- Keep pickup location clear & visible
- Smart Call is best during rush hour or late night
- If standard taxi fails → switch to Smart Call or Deluxe
Q: Does Kakao T Smart Call help prevent taxi refusals?
A: Yes, Kakao T Smart Call helps reduce refusals by confirming the destination and fare before the driver accepts the ride.
Safety & Etiquette Tips
Before boarding:
- Check license plate number carefully
- Sit in the back seat for comfort
- Small talk is optional — many drivers speak basic English
- Always fasten seatbelt
Korea has very safe taxi service standards, especially when using the Kakao platform.

Ask Seoul Unnie
Still confused by Korean-only menus or everyday situations like this?
Ask Seoul Unnie — real, practical answers from someone living in Korea.
📘 Living in a Korean Home
This article is part of our Living in a Korean Home guide series for foreigners.
Related Everyday Korea Guides
👉 Korea’s Color-Coded Subway Seating System & Etiquette
👉 Jeonse & Wolse Housing Deposit System Guide for Foreign Residents
Recommended Products
- International travel SIM card – helpful for using taxi apps in Korea
- Portable phone charger – keeps your phone ready for Kakao T
- Korea travel guidebook – useful for first‑time visitors
As an Amazon Associate, I earn from qualifying purchases.

